What is the Return Policy ?

We are the Manufacturer, therefore we accept all Chotovelli returns or request for repair evaluation national and international .we do honer exchanges only if the product is broken at the time of delivery or different from order placed and we are properly notified .

30-Day Money Back Guarantee
our 30-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we will provide you with an exchange or full refund. You may return the item(s) within 30 days of receipt when in its original and unused condition. Please note the customer pays the return postage.

Return Process

please include a detailed explanation of the issue with the watch and  the invoice. send it together with your parcel. Returns without the above cannot be processed. 


Your Return

Include all original packaging and collateral material (warranty card, booklet, manual etc.). We will not be responsible for loss or damage of return shipments.



Simonstraat 12 .

2018 Antwerp .